“Integration prevents errors and duplication. This saves a lot of frustration and time”

SF connector SCCM

SCCM AND PACKAGES, THE EASY WAY

Microsoft’s System Center Configuration Manager (SCCM) is a frequent guest at many organizations. It is not always the most ideal solution for distributing application packages (what is?), but it usually works fine. However, efficiency and user-friendliness are hard to find. Just ramping up an application package can be quite a challenge. For example, in extreme cases, we have measured it can take up to 15 minutes before you have everything up and running. There are many decisions to make and even the smallest mistake can cause an error. However, it can also be done the easy way using SparkleFlow. Only a push of a button and you’re done. Lees meer

SF connector AD

GET ACTIVE WITH ACTIVE DIRECTORY

With regard to application packaging, Active Directory (AD) is usually used for creating application groups. By adding users to such a group, you can instruct other systems (distribution and workspace management) to make the application available by installing it or offering it virtually. In addition, any necessary rights and policies are also set, so that the user can use the applications they need in their daily work without hassle. SparkleFlow can communicate with AD to simplify management, but also to collect valuable information. Lees meer

SF connector TopDesk

TOPDESK, DO MORE IN LESS TIME, ALWAYS FINE

TopDesk is one of the best-known service desk systems in the Netherlands and we therefore regularly come across it at our customers. It is a further developed system that has a lot of functionality. For this reason, customers choose to bombard TopDesk as their central source of information and the statement: “TopDesk is leading” is inextricably linked to this. However, filling such a complex system often proves to be a challenge. For example, we regularly see that not all components receive the same amount of attention, so that the information system shows gaps. From our perspective, this is often in the provision of information about software applications. A system that is incomplete and “up-to-date” has little added value, which is a waste of the investment. Lees meer

SF connector SNOW software

SNOW SOFTWARE (SNOW) INTEGRATION (A HELPING HAND)

SNOW is a software solution with a focus on managing software licenses (Software Asset Management or SAM). For this they have developed a number of ingenious tools such as the Software Recognition Service and a database with extensive (license) information for a huge amount of applications. This allows them to automatically scan the network for all applications, inventory them and then make a report on them. This saves a lot of work, but it is never perfect (that is almost impossible). What SNOW cannot answer is the question of whether applications are managed or not and SNOW does not recognize home-made or very rare software. In some cases, this concerns almost half of the managed software. Lees meer

SF connector CMDB

CMDB INTEGRATION (TWO KNOW MORE THAN ONE)

Most large organizations in the Netherlands have a Configuration Management Database (CMDB). A CMDB is a catalog that contains information about the components that make up your IT infrastructure. These components are called configurable items (CI). According to ITIL, a CI is a business asset that must be managed in order to provide IT services. A CMDB can help with, among other things, cost savings through more efficient use of hardware and software assets. Many organizations have the CMDB as a component in their service desk system or also referred to as ITSM solution. However, it also happens that the CMDB is a stand-alone system within the IT environment. Lees meer

SF connector Email

MAIL INTEGRATION (LEFT OR RIGHT, EVERYONE INFORMED)

E-mail is indispensable in these modern times. Despite the many new forms of communication (think for example of WhatsApp, Twitter, online video meetings), it is still one of the most used forms of communication. Partly for this reason, SparkleFlow has developed a number of methods to automatically send e-mails. Lees meer

SF connector Powershell

POWERSHELL INTEGRATION

Powershell is a task automation and configuration management platform, which consists of a command line shell and scripting language. Unlike most scripting languages, which accept and return text, Powershell is based on the .NET (CLR) and accepts and returns .NET objects. This fundamental change brings completely new tools and methods to automation. We see that Powershell is increasingly an indispensable tool for IT departments. It is therefore good to know that SparkleFlow can very easily integrate with the various scripts that are already in use at an organization, so that investments made (especially energy and time) are not wasted. An additional advantage is that the scripts can easily be adjusted in case of desired changes. Lees meer

SF connector NVD

NVD INTEGRATION (SOFTWARE VULNERABILITIES)

Everyone in IT now knows that vulnerabilities in software can be exploited by malicious parties with all the consequences that entails. Fortunately, we are working hard behind the scenes to fix any vulnerabilities as quickly as possible through software updates. However, in a large organization with hundreds of different applications, it is a challenge to keep up to date with all vulnerabilities. However, there are tools for this, such as the National Vulnerability Database (NVD), but you still have to go through the new list of updates every week to see if there are updates for the applications that are relevant to your organization. In addition, there are also commercial solutions that can do it more or less automatically for you with varying degrees of success, but the costs for such solutions are considerable. Lees meer

SF Dashboards

DASHBOARD INTEGRATION

Large organizations generally consist of many roles, departments and layers. Each with its own processes, information flows and support systems, which help in carrying out the daily tasks. This usually works fine because the needs are clear and given sufficient attention. However, where it becomes more difficult is when insight has to be gained about information and processes that cross departments. For a correct insight for the benefit of decision-making, information and processes must be combined to arrive at a total picture. Lees meer

SF Dashboards

SERVICE NOW INTEGRATION

Service Now is an IT management system that is gaining popularity and we therefore regularly encounter it with our customers. It is a further developed system that has a lot of functionality in it. However, setting up and filling such a complex system often proves to be a challenge. For example, we regularly see that not all components receive the same amount of attention, as a result of which the system shows gaps in the information provision with regard to software applications, among other things. A system that is incomplete and “up-to-date” has little added value, which is a waste of the investment. Lees meer

Is your system not listed? Then contact us. We can easily link to any system