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SYMPTOMS:
(KB930710) When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch Application.
The SoftGrid Client encountered an error parsing the specified XML file. Please report the following
error code to your System Administrator.
Error code: xxxxxx-xxxxxx45-0000000D
CAUSE:
This problem occurs because the .osd file contains formatting that is not valid.
RESOLUTION:
To resolve this problem, review the .osd file, and then correct the formatting.
Note: You can rename the .osd file to an .xml file, and then you can open the .xml file in a Web
browser. Most Web browsers report the line number that contains the formatting that is not valid and
the column that contains the formatting that is not valid.
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