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SYMPTOMS:
(KB931151) When you try to start Microsoft SoftGrid, the program does not respond and you receive the
following error message:
The SoftGrid Client could not launch {application_name}.
is not a valid Win32 application.
Error code: xxxxxx-xxxxxx2C-800700C1
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
No information is available at this time.
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file
(Sft-server.log):
No information is logged to sft-server.log for this error code.
CAUSE:
This problem can occur if the following conditions are true:
* The executable file that is specified in the FILENAME attribute of the CODEBASE element of the
.OSD file is not an .exe file, a .bat file, or a .cmd file. Use workaround 1.
* The executable file that is specified in the HREF element of the .OSD file is not an .exe file,
a .bat file, or a .cmd file. Use workaround 2.
WORKAROUND
To work around this problem, use the appropriate method.
Workaround 1
Modify the .OSD file by using a text editor to correct the executable file name in the FILENAME
attribute.
Workaround 2
Modify the .OSD file by using a text editor to correct the executable file name in the in the HREF
element.
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