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SYMPTOMS:
(KB931577) When you try to start an application in Microsoft SoftGrid Client, the application does not start.
Additionally, you receive the following error message:
The SoftGrid Client could not launch application_name.
Access is denied.
Error code: xxxxxx-xxxxxx2C-80070005
CAUSE:
This issue may occur if one or more of the following conditions are true:
* The HREF element of the .osd file is configured to a UNC path, and you do not have access to the share
or to the executable file.
* The FILENAME attribute of the CODEBASE element of the .osd file is configured to a UNC path, and you
do not have access to the share or to the executable file.
For example, the FILENAME attribute is configured as follows:
FILENAME="FILESERVERSHAREsft_ea.exe"
However, you do not have access to SHARE.
* The FILENAME attribute of the CODEBASE element of the .osd file is configured to start an executable file
from a package root directory in the SoftGrid Client cache for a different application.
For example, the FILENAME attribute for SoftGrid Example Application 7.0 is configured as follows:
FILENAME="sft_ea80.v1SoftricitySoftGrid Example Applicationsft_ea.exe"
However, a different application, SoftGrid Example Application 8.0, is already in cache and already uses
"sft_ea80.v1." The .osd file for SoftGrid Example Application 7.0 should be referencing "sft_ea70.v1."
* You try to start the application by running the .osd file. However, you do not have access to the .osd file.
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